shipping + returns


Shipping rates

Flat-rate shipping is determined by weight and dimensions. Shipping is FREE on orders over $48. Use promo code FREESHIPCA (Canada) or FREESHIPUS (USA). *Excludes wholesale orders and XPressPost shipping. 


CANADA + USA - REGULAR / EXPEDITED SHIPPING

0 - 0.25 kg: $2
0.26 - 1 kg: $10
1.01 kg and up: $18

CANADA + USA - XPRESSPOST SHIPPING

Guaranteed next day delivery for local and regional orders. Guaranteed 2 day delivery for national and US orders (2-3 days).

0 - 0.25 kg: $8
0.26 - 1 kg: $18
1.01 kg and up: $26

INTERNATIONAL AIR MAIL

0 - 0.25 kg: $4
0.26 - 1 kg: $12
1.01 kg and up: $26


Shipping TIMES

Please allow up to 1-3 business days for your order to be processed. 

Within Canada: approx. 2-7 business days*
USA: approx. 4-10 business days*
International: approx. 7-14 business days*

*Please note, these delivery times are estimates from Canada Post and we unfortunately cannot guarantee them. All orders are shipped by regular or expedited mail to keep shipping costs as low as possible, which means tracking numbers aren't always available. If you would like to receive your order via UPS, please contact us


Local pick up

Local pick up is available in Peterborough, ON for $2. All pick ups must be made during shop hours at 196 Charlotte Street at Ritual Apothecary. Please check shop hours before pick up. Local pick up will soon be available at our new studio located at 420 George St N. Peterborough, ON K9H 3R5 as of October 1.


Returns & Exchanges

Swell Made Co. will issue a refund within 14 days of the original purchase for items that have not been opened or used. We do not accept exchanges, but please contact us if you have any problems with your order. If you wish to refund a product, Swell Made Co. requires that the customer ship the item back within 30 days of the original purchase. Return shipping costs are incurred by the customer. Used and sale items are final sale.