Shipping & Returns
* Due to the Canada Post Strike there may be delays. Please consult the tracking number in your order confirmation email for updates. Where possible, we are using alternative carriers to alleviate delays. Thank you for your patience. *
Please allow up to 1-3 business days for your order to be processed.
Within Canada: approx. 2-7 business days*
USA: approx. 4-10 business days*
International: approx. 7-14 business days*
*Please note, these delivery times are estimates from Canada Post and we unfortunately cannot guarantee them. All orders are shipped by regular or expedited mail to keep shipping costs as low as possible, which means tracking numbers aren't always available. If you would like to receive your order via UPS, please contact us.
Flat-rate shipping is determined by weight and dimensions. Shipping is FREE on orders over $48. Use promo code FREESHIP48. *Excludes wholesale orders and XPressPost shipping.
CANADA + USA - Regular/Expedited Shipping
0 - 0.25 kg: $2
0.26 - 1 kg: $10
1.01 kg and up: $18
CANADA + USA - XPressPost Shipping
Guaranteed next day delivery for local and regional orders. Guaranteed 2 day delivery for national and US orders (2-3 days).
0 - 0.25 kg: $8
0.26 - 1 kg: $18
1.01 kg and up: $26
INTERNATIONAL Air Mail
0 - 0.25 kg: $4
0.26 - 1 kg: $12
1.01 kg and up: $26
Local pick up
For the holiday season, we’re working with local businesses (and friends) in Toronto and Peterborough to offer you local pick up options for $2. All pick ups must be made during shop hours. Pick ups are only available to customers living in Toronto/GTA or Peterborough, Ontario.
698 Coxwell Avenue at Queenie’s Cards. Pick ups from this location are WEDNESDAY ONLY during shop hours. Please check shop hours before pick up.
196 Charlotte Street at Ritual Apothecary. Pick ups from this location during shop hours. Please check shop hours before pick up.
Returns & Exchanges
Swell Made Co. will issue a refund within 14 days of the original purchase for items that have not been opened or used. We do not accept exchanges, but please contact us if you have any problems with your order. If you wish to refund a product, Swell Made Co. requires that the customer ship the item back within 30 days of the original purchase. Return shipping costs are incurred by the customer. Used and sale items are final sale.