Shipping & Returns
Flat-rate shipping is determined by weight.
0 - 0.50 kg: $5 (Canada/USA) and $10 (International)
0.51 - 1 kg: $12
1.01 kg and up: $18
Xpresspost Shipping - USA + Canada Only
0 - 0.50 kg: $10
0.51 - 1 kg: $18
1.01 kg and up: $26
Please allow up to 1-3 business days for your order to be processed.
Within Canada: approx. 2-7 business days*
USA: approx. 4-10 business days*
International: approx. 7-14 business days*
*Please note, these delivery times are estimates from Canada Post and we unfortunately cannot guarantee them. All orders are shipped by regular or expedited mail to keep shipping costs as low as possible, which means tracking numbers aren't always available. If you would like to receive priority shipping, please contact us.
HOLIDAY SHIPPING DEADLINES
Holiday shipping deadlines as suggested by Canada Post.
Within Canada: December 14
USA: December 12
Within Canada: December 20
USA: December 16
If you are located in the greater Toronto area, shipping times may vary from the above (quicker), but we unfortunately cannot guarantee them.
Returns & Exchanges
Swell Made Co. will issue a refund within 14 days of the original purchase for items that have not been opened or used. We do not accept exchanges, but please contact us if you have any problems with your order. If you wish to refund a product, Swell Made Co. requires that the customer ship the item back within 30 days of the original purchase. Return shipping costs are incurred by the customer. Used and sale items are final sale.